Kitchen Whispering: Successfully Resolving Problem Jobs – August 10

John Mogan giving a CEU seminar Aug 10th in Tucson

A typical day in the kitchen and bath industry is usually fun, rewarding and fulfilling but there are those moments that many dread. The moment your phone loudly blares the warning siren of a text message, email, phone call from a client that is less than satisfied … sometimes downright apoplectic.

Rest assured you are not alone, these moments happen to everyone at some point, but the most successful develop the skills to manage these moments to a successful conclusion. One proven tool is understanding how to best utilize the partnership between manufacturer, dealer, and designer to increase your probability of profitably navigating these situations.

Join us and take an in-depth look at real life field examples, and develop successful job-site and project management tools to use in your own business. Happy customers equal successful businesses and keeps all of us on course for fun, fulfilling and rewarding days in the kitchen and bath industry.

Embassy Suites Tucson – Paloma Village
3110 East Skyline Drive
Tucson, AZ 85718

                5:00 – 5:30 check in / networking
  5:30 – 6:30 presentation
6:30 – 7:00 networking

1 CEU presented by John Morgan
Sponsored by 20/20 Design

NKBA Member Early bird registration: $25 (by 8/4/17). $35 after deadline or at door.
Non-NKBA Member Early bird registration: $35 (by 8/4/17). $45 after deadline or at door.
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